
You will see advertisements for replacement windows where the advertisers say their windows are the best thing since sliced bread. They might have fine windows but do they stand behind their products? Many window companies say they do but is it true? We service what we sell.
We know of a woman who purchased replacement windows from a well known Traverse City window replacement company. Just a couple of years after window installation, most of the seals failed and she had cloudy windows. She called the company and after much delay, they delivered a complete set of sashes . . . . and left. She was expected to install those sashes herself. That was not customer service.
At The Window Source of Western Michigan, we service what we install. Besides our skilled installers, we have a dedicated service manager, Don. Don will go to customer’s to inspect, make adjustments, and on very rare occasions, replace a cloudy sash. We stand behind what we sell and we service what we sell. Our headquarters is near you, on Barlow Street in Traverse City, and our workers live in northern Michigan.
So if you are considering window replacement in Grawn, or window replacement in Arcadia, or anywhere in northwest Michigan give us a call. Don’t forget, we do door replacement with Provia entry doors, storm doors, and replace patio doors. To learn more about window installation go here: https://thewindowsourceofwesternmi.com/window-installation/ .